Many top employers want to see not only your results but also your ability to reflect and grow. Adding a fifth element (Learning) can make your STAR answers even more compelling.
What is STAR+L?- Situation: The context or challenge
- Task: The goal or responsibility
- Action: What you did
- Result: The impact or outcome
- Learning: What you learned, how you grew, or what you'd do differently
Example:Situation: Our mobile banking app's NPS score dropped significantly at the start of the year.
Task: My responsibility was to identify the cause and improve user satisfaction.
Action: I conducted in-depth user interviews, identified three key pain points, and initiated a rapid redesign addressing the most critical issue.
Result: Our NPS improved by 12 points within a month, and we saw a notable decrease in negative reviews.
Learning: I realized the importance of connecting with real users quickly and delivering incremental improvements. Since then, I've incorporated user interviews into every team retrospective.
This additional step demonstrates maturity, self-awareness, and a growth mindset. It's especially valued in design roles, where continuous learning is fundamental to success.